張瑞釗 Chang Reed-Joe
Act well your part for those who love you, and those who don't will start loving you.
難忘的瑪琅
An unforgettable trip to Malang
107年9月20日至24日參加在印尼東爪哇瑪琅市(Malang)國立瑪琅大學(The state University of Malang)舉行的「第2屆國際人文與社會科學研討會」(The 2nd International Conference of Humanities and Social Sciences, ICHSS)。託國內大學與瑪琅大學締結姐妹校之誼，以及吳老師(Prof. Weishen Wu)和在台就讀博士的印尼朋友Aji-郝明叔的熱心協助，我和資管碩班生祐立參加了本屆論文研討會(圖一)。
From 20 to 24 September, 2018, I attended “The 2nd International Conference of Humanities and Social Sciences, ICHSS” taking place in the state University of Malang at the best city Malang in East Java. With friendships between Dayeh University and Universitas Negeri Malang, and the help of Prof. Weishen Wu and my friend Aji from Indonesia doing PhD program in Taiwan, I and Ollie Lin, a graduate student from Information Management of Dayeh University, eventually have had the opportunity participating in the conference (Fig. 1).
此次研討會，很榮幸受到瑪琅大學校方熱情的招待，由於朋友Aji夫人Vertic Eridani是瑪琅大學的老師(圖一)，五天中，除了22日下午的研討會，由她全程陪伴，陪我們每一餐的印尼飲食體驗。21日，會見大學相關學院院長及教授等、吳老師以台灣工業4.0現況為題為瑪琅大學新鮮人演講(圖二，演講後，吳老師與瑪琅大學經濟學院學術院長Dr. Agus合影)，22日上午，參加研討會前專題演講(keynotes speeches)、認識瑪琅大學與瑪琅市巡禮，更特別的是，23日那天，安排我們到布洛莫火山(Bromo)看日出、逛全市最大的百貨公司(Mal Olympic Garden)。24日，行囊滿載於中秋夜回到台灣。
I was grateful to the warm and generous hospitality from the University of Malang, particularly from Vertic Eridani (Fig 1), my friend Aji’s wife teaching in the university. She has been accompanying us for five days experiencing meals there, meeting the dean and chairmen of Faculty of Economics and the conference, joining the lecture Prof. Wu gave UM freshmen titled the status of industry 4.0 in Taiwan on 21 (Fig 2, Prof. Wu photographed with Dr. Agus, Dean of Academic Affairs, Faculty of Economics), attending the keynotes speeches, touring the university and surrounding neighborhood on 22, and the most exciting time visiting Bromo volcano seeing the sunrise, shopping at Mal Olympic Garden and Java Dancer for Luwak coffee on 23, and returning to Taiwan on 24.
要不是為了特殊目的，我想很少人會將瑪琅(Malang)列為出國觀光的優先選項。不過，經過五天在瑪琅的所見所聞，深深覺得，人類世界的每一個角落，都值得我們造訪，這是出於我對人文關懷(the humanities)的體認與感動，這也是本研討會的主題；也因為比較少人到瑪琅旅遊，加上中科院又以科技為主流，參加人文及社會科學研討會者更為稀有，於是為文記之。
Malang won’t be the priority tourism for most people, in my first thought, unless for a special purpose. Nevertheless, I was much impressed by the experiences of 5 day in Malang believing that every corner of the world worth visiting originating from the long-lasting cognition in the humanities, that is the topic of the conference as well. If it is true that few people visit Malang, and the papers published were rarely referring to the humanities and social sciences for the NCSIST* , this travel article was then written.
*National Chung-Shan Institute of Science and Technology
瑪琅位於印尼南部東爪哇省(East JAVA)，距省府泗水(Surabaya)90公里(圖三，下半部為JAVA放大圖)。剛於9月2日結束亞運的舉辦地印尼首都雅加達，就在西爪哇。我們搭國泰航空(Cathay Pacific)空中巴士A330-300(33E)系列飛機，飛行2小時經香港轉機，5小時後降落泗水，再由校方接駁，車程3小時抵達瑪琅。
Malang is located in East Java, a province of southern Indonesia, 90 km away from Surabaya, the capital of East Java, (Fig. 3, the lower part is Java’s map magnified). As for Jakarta, where the 2018 Asian Games was held and ended on Sep 2, is located on western Java. We flew Cathay Pacific in an Airbus A330-300 (33E), spending 2 hours to Hongkong for a transit, landing at Juanda Surabaya International Airport after 5-hour flight, where we were picked up in a luxury van UM well prepared and arrived at destination- Malang in 3 hours.
21日，我們拜訪了瑪琅大學經濟學院(Faculty of Economics)學術院長Dr. Agus, 財經及人資院長Dr. Nasikn，本次研討會主席Dr. Munjin(圖四右), 及研討會論文主編Dr. Ashar(圖四左)。
On 21 Sep, we visited Dr. Agus, Dean of Academic Affairs, Faculty of Economics, Dr. Nasikn, Dean of Finance and Human Resource, and Dr. Munjin, Conference Chairman (Fig. 4 Right), and Dr. Ashar, the editor (Fig. 4 Left).
22日上午的專題演講，內容新穎精闢，令人印象深刻。有吳老師的”The State and Trends of Social Entrepreneurship in Taiwan”及來自日本The University of Kitakyushu, Prof. Hiroyuki Miyake的”The importance of ESD in 21st century”。下午是五天中的主軸 – 論文研討。本次研討會計有8項主題，其中之一為Education for sustainable development，謝謝吳老師及主編Dr. Ashar接受我關於知識管理的論文，並納入該主題中。
On 22 Sep, there were keynotes speeches prior to the conference, being novel and creative, particularly Prof. Wu’s “The state and trends of social entrepreneurship in Taiwan”, and ”The importance of ESD in 21st century” offered by Prof. Hiroyuki Miyake from University of Kitakyushu, Japan. In the afternoon, the conference began, the main parts of this travel entailing 8 topics, out of which I was grateful to Dr. Wu and Dr. Ashar for accepting my paper referring to knowledge management (KM) and categorized into the topic “Education for sustainable development”.
研討會中的外國同學，都以教育理論為主題，而我的部份則屬教育應用(如附錄)。研討過程，除了論文發表，還盡了點國民外文及國際行銷，我播放了106年中科院巴黎航展的《形象影片》，與會同學除了對知識管理感興趣以外，對中科院的研發成果也很好奇。
Different from averages Indonesia students mainly presenting development of education theory, I prepared contents in applied education relating to KM (as Appendix). Apart from paper presentation, I displayed NCSIST image video produced in 2017 for Paris air show《NCSIST image video》. All students were curious about NCSIST’s accomplishments in defense systems other than my article on KM.
會後，同學們爭相和我合照，讓我在這遙遠的地方享受短暫的「領袖擁戴」型人物的感受(圖五)，這是我在國內從來沒擁有過的。於是，面對這些遠方朋友，我發表了我的人生哲理，我對他們說：
中國有句諺語：「近廟欺神（台語）」，又說：「遠來的和尚會唸經」。很榮幸受到你們的崇拜和喜愛，只因我是遠從飛了7小時的地方來的。他們聽了，都笑了，說我講得有道理，很有趣。
Upon completion of the conference, Indonesia students were asking me photographed with them appearing enthusiastically to render me an instantaneous joy being surrounded like a hero or king that I’ve never experienced in my career. Subsequently, coming across an idea, to them I expressed my philosophy of life:
There is a Chinese saying says, “People seldom visit temples nearby.” And another says, “The Monk from far away prays better than those nearby.” I was much admired and loved by all of you, for I came from a place 7-hour flight away.
They listened to me and laughed for a long while saying what I said is true and hilarious.
23日，零時，我們出發往Bromo火山。聽說那兒溫度僅6度，Vertic 很週到得為我們準備毛帽、手套。從瑪琅到Bromo火山，有兩段車程各1.5小時，前段開休旅車，後段開爬山車，像鐵牛般，引擎聲沿路作響，深怕它突然熄火 – 果真熄了兩次，還好司機很快得救了回來。
On 23 Sep, at 00:00, we started on the way to Mount Bromo volcano, where the temperature was only 6 degrees, thus, Vertic was considerate to prepare winter hats and gloves for us. The journey took 3 hours split to two 1.5-hour routes, we took a van first and then a jeep drive, the engine sounded loudly along the way as if it’s likely to fail at any time; yes it did, but it’s recovered right away.
終於，到了Bromo火山，但是還要爬上一段路，約20分鐘，才能到達賞景點。這時，來自各地的遊客已不少，外加幾匹馬，心想這些馬是做何用途的?我們和研討會的外國老師們Dr. Ashar, Dr. Munjin, Dr. Miyake等，跟著同夥就上路了。剛走了幾步，突然感到有點喘，我告訴吳老師我有點不舒服，他們建議我騎馬。上了馬，真的馬上好多了- 原來馬是這用途的。沒想到，第一次騎馬，是在印尼。
In the long run, we arrived at Mount Bromo. But, there needed one more route climbing and steep stairs to the crater rim and view spot. At that moment, visitors from around the world came along, and some ponies walked around, that I was wondering what they were for. We and Dr. Ashar, Dr. Munjin, Dr. Miyake from UM started walking with them. Alas, right after going for a while, I was feeling a little difficulty breathing and told Vertic. They suggested me to ride on a pony saving me having to walk. This is ponies used for that I wondered in the beginning, that made me the first horse riding in my life in Indonesia.
10幾分鐘後，到了Bromo火山，雖然天色還很暗，卻有柳暗花明，世外桃源般的感覺，幾座火山矗立在平原上和遠方的山連成一線。現在的人們，要如此辛苦才能達到這般寧靜。5點13分日出(圖六)，比起在阿里山所見，姿態和色彩有別，另有一番風味。
In ten more minutes, a spectacular Indonesia Mountain showed up appearing the stunning beauty lying in an incredible setting. Why human being should have been through lots of hardship in order to nestle in natural tranquility. At 5:13, the sun rose shining brightly with a different attitude and color from that of Ali Mt in Taiwan.
為了安心，還是決定騎馬下坡。上來時的那位馬伕認出我，我拿出他原先給我那匹馬的名牌- NOTOK，示意我要騎馬下去。抵達終點時，我問他多少錢，他說：250,000，我掏出所有的印尼鈔票，任由他抽了三張100,000，找我50,000。後來印尼朋友Vertic對我說抱歉，因為馬伕看我是外國觀光客，多拿了100,000。
For the sake of safety, I thought I’d better have a horse ride downhill. I found the owner of the pony that I rode up and showed him the name card “NOTOK” he gave me, and nodded to let him know I needed another ride. In the end, I paid 250,000 to the pony owner. However, after Vertic knew that, she said sorry to me that the ride cost me 100,000 more, perhaps for I am a foreign visitor.
我對Vertic 說：沒關係，No money, NOTOK.(那匹馬的名字，諧音no talk)。她開懷笑了起來：This is the first joke today。我善以幽默化解嚴肅與困窘的局面。這幾天來，她聽了我不少的笑話。同樣的，這次她聽了也釋懷了。同時告訴她，老師知道我沒事了，比較重要。
I said to Vertic：Don’t put your mind to it, “No money, NOTOK.” (The name of the pony reads “no talk”). She laughed and said: This is the first joke today. I usually melt down the embarrassing atmosphere in a funny way. In addition, I said to Vertic: What’s more important is that Prof. Wu already knew I was all right.
當日下午，Vertic帶我們到最大的百貨公司Mal Olympic Garden購物及著名的Java Dancer買咖啡(圖七)。Do in Indonesia as Indonesian do. Vertic陪我買了印尼的傳統上衣 – 花襯衫(圖八)，這幾天開會，他們都是這麼穿的。也買了印尼聞名的麝香貓咖啡(Luwak Coffee)。(歡迎同學們到我辦公室來品嚐)。
Vertic took us to go shopping at Mal Olympic Garden and Java Dancer for coffee that afternoon (Fig. 7). Do in Indonesia as the Indonesian do – I selected a shirt like those Professors wore these days (Fig.8). Meanwhile, I bought Luwak Coffee. I hope my friends visit at Room 201, Building 115 for a cup of it.
另外，JAVA語言以JAVA為名，與爪哇島真的有點關係。據說，美國昇陽電腦公司在為其第一個電腦程式語言命名的討論會上飲用來自加州的Peet’s coffee，而其使用的咖啡豆即來自印尼JAVA。
By the way, why the computer language JAVA was named really has something to do with JAVA, island of Indonesia. They said that when Sun Microsystems Inc. was discussing about naming the first computer language in a meeting, they were having Peet’s coffee, of which the coffee bean comes from JAVA, Indonesia.
24日凌晨3:00離開住了四個晚上的Swiss Bel Inn。我和祐立逆著原來方向，瑪琅到泗水，泗水到香港，香港到台灣。還好，有祐立陪我，否則在香港轉機一不小心就會迷路呢! 18:00中秋夜回到台灣。透過Line，我告訴所有印尼朋友們：
今天是中國農曆8月15日，中秋節。抬頭仰望天空，我們會看到同一個滿月。
難忘的海鮮湯！難忘的瑪琅市！
On 24 Sep, at 3:00, we checked out of Swiss Belinn where we lived for 4 nights. Ollie Lin and I returned in reverse direction from Malang to Surabaya, Surabaya to Hongkong, Hongkong to Taiwan. With Ollie’s travel experience, we safely and happily came back to Taiwan at 18:00.
I told friends in Indonesia through Line:
It’s Mid-Autumn Festival today, August 15, by Chinese lunar calendar. When you look up to the sky, we will see the same full moon together.
Unforgettable seafood soup, Unforgettable Malang!
Appendix － Abstract
The Conference Paper
An Investigation on the Relationship between Knowledge Management and Knowledge Creation in Organizations Learning Process
Abstract – According to the investigation from related literatures, around 50% of knowledge management projects fail. It seems that many well-known KM models don’t provide the appropriate approaches to the execution on knowledge management, and not give the answers to the rate of failure. The paper emphasizes that, to successfully implement knowledge management (KM), it is helpful to first deal with the willingness of personnel to perform it in organizations. In addition, the study is to center on the relationship between knowledge management and knowledge creation. For many years, our institute of science and technology has achieved the knowledge transfer by conventional on-job-training. However, to adapt to the increasing prosperous technology progress, introducing the knowledge management is urgent day by day. An extensive literature review shows a clear trend in the critical success factors, which have taken into account if the KM is crucial to the knowledge creation during learning process. Based on the investigation for the employees, the paper is to find out the causes and consequences about implementing KM in the institute. Finally, it is worth noticing that corporate culture plays a dominant role for the implementation of knowledge management, and subsequently affects the knowledge creation among personnel and in the institute itself.
Keywords – Knowledge management; knowledge creation; organization learning
Future Research
A Knowledge Management System Was Constructed while Implementing the Corresponding E-learning Processes
Abstract – Based on the demand-pull model, the jobs-to-be-done theory, the article is to construct a knowledge management system (KMS) while implementing the corresponding e-learning process for high-tech innovations. Toyota production system is well known for its pull concepts instead of push that eventually leads to product overstock. Similarly, when it comes to establishing a KMS taken as an import concept for some oriental enterprises, like in Taiwan, for a long time, the documenting-processing has been the beginning and the end of the work that simply form another library specifically for technology documents collection. For this reason, in-depth interviews were conducted over aerospace related sectors such as AIDC, NCSIST of Taiwan* from a customer’s viewpoints to construct a KMS while implementing corresponding e-learning processes that are the jobs to be done for the progress and innovation of organizations. Meanwhile, what’s the behavior of knowledge inheritance has been like for the long past to the organizttions or the causes of their discontinuing on that were investiagted as well. As the demand-pull model suggested, after an e-learning process was completed, the contents were stored, and by which the corresponding KMS was accordingly constructed. The integration of KMS and the e-learning process completed was then quickly analyzed and verified as a required, effective, efficient, and durable framework, named Reed framework, as needed.
Keywords – Knowledge management; e-learning; education and training